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CASE STUDY: A LEADING RESTORATION COMPANY

From $150k in Lost Revenue to Zero Missed Calls

How a mid-sized water restoration company reclaimed their nights, stopped burning out their on-call techs, and added 6-figures to their bottom line.

$150k+
Revenue Recaptured
< 1 sec
Response Time
100%
False Alarms Blocked

The Challenge: "The Phone Was Running Our Lives"

Like many restoration business owners, Mark relied on an answering service that was inconsistent at best.

"We were getting woken up at 3 AM for billing questions," explains Mark, the owner. "And worse, we were missing actual water jobs because the service would put callers on hold or take a message instead of dispatching immediately."

The result? Burned out technicians and an estimated $12,000 lost per month in missed jobs.

Before RevenueGuard

  • Inconsistent answering service quality
  • Techs waking up for non-emergency calls
  • Slow dispatch times losing jobs to competitors
  • Zero visibility into call recordings

With RevenueGuard

  • Instant AI answering (0.8s response time)
  • Intelligent filtering of non-emergency calls
  • Direct dispatch to on-call tech via SMS/Phone
  • Full call recording & transcription

The Solution: Intelligent Automation

Mark implemented RevenueGuard to take over after-hours dispatching. The setup took less than 24 hours.

Now, when a call comes in, RevenueGuard's AI answers immediately. It politely asks the caller to describe their emergency.

If it's a water damage job, the AI collects the address and contacts the on-call tech instantly. If it's a billing question, the AI takes a message and emails the office for the morning.

"We haven't missed a single job since switching. My guys are actually sleeping at night, and our revenue is up because we catch every lead. It's paid for itself 100 times over."

M
Mark S.
Owner, Leading Restoration Company

Ready to stop losing revenue?

Join Mark and hundreds of other restoration pros who trust RevenueGuard.